Use the same name and email from your purchase. We start processing as soon as you submit.
Request submitted
Your refund is already being processed. We just sent a confirmation to your purchase email.
PROTOCOL NUMBER
REF-735474
Name: Cliente Exemplo
Email: cliente@exemplo.com
How will you receive the refund?
Next 24 hours
Confirmation email with processing details — already on its way.
Up to 7 business days
Refund processed by our finance team.
Next card statement
Amount appears as a credit or deducted from the total.
The deadlines may vary depending on your bank or card operator. Keep this protocol if you need to follow up.